Introduction

ISO 9001 is the world’s most recognized quality management standard widely used by organizations in any size all over the world for continuous performance. It sets out the criteria for a quality management system and help organizations demonstrate the commitments towards high quality assurance and continuous improvement in meeting customers’ needs and expectations.

Benefits

• Create a higher level of customer satisfaction
• Improve your financial performance by occupying bigger market share and reducing costs
• Gain competitive edge by implementing an effective quality management system that delivers compliance to a proven international standard
• Improve employee motivation and team morale towards a more efficient internal process, leading to higher productivity
• Minimize the potential problems during communication process

Framework